Terms of Service

My Athlete LLC · Last updated: September 18, 2026 · Score provenance and the Verified mark described, what the Meta measurement on our website records, how we write to youth-sports organizations and who processes those business contacts, booking a call, the store rating prompt, and the Training option. Nothing here changes how we use or share data about children

1. Acceptance of Terms

By downloading, installing, registering for, or using My Athlete ("the app"), you agree to be bound by these Terms of Service, our Privacy Policy, and any other terms posted in connection with the app (collectively, "Terms"). If you do not agree to all Terms, do not use the app.

If you are under 13: You may not create an account directly. A parent, guardian, or coach must create an account and manage your data. By using the app on your behalf, your parent/guardian agrees to these Terms on your behalf.

Teens (Ages 13–17)

If you are 13 to 17 years old, you may create and use your own athlete account only if your parent or legal guardian has reviewed these Terms and permits you to use the app. You must give a parent or guardian's email address when you register; we send them a code to link to your profile, and you agree that they may oversee and manage the account. By permitting a teen to use the app, the parent or guardian agrees to these Terms (including Sections 4, 13, 14, and 17) on the teen's behalf and on their own behalf, and is responsible for the teen's use of the app. A parent or guardian may end a teen's use at any time by asking us to close the account.

Electronic Communications & Records

By using the app you consent to receive notices, disclosures, and other communications from us electronically, in the app, by email to your account address, or by posting on our website, and you agree that electronic communications satisfy any legal requirement that a communication be in writing. Your acceptance of these Terms in the app (by creating an account, tapping to agree, or continuing to use the app after a change) is a valid electronic signature. We record the date and document version you accepted. Keep your email address current so notices reach you.

2. Description of Service

My Athlete is a youth sports development tracking application that enables parents, guardians, coaches, and athletes to:

• Record physical measurements and sport-specific assessments, with benchmarks and progress charts
• Track growth over time with CDC growth percentiles and developmental stage guidance, including optional parent-controlled growth features
• Record cognitive-baseline tests (for example reaction time) and weekly wellness check-ins
• Access an Exercise Library with 1,900+ demonstration videos and coaching cues (licensed), plus assessment guides and wellness resources
• Manage team rosters, seasons, and leaderboards; enable coach-parent collaboration; and, where enabled, post and read team Messages
• Design plays on the Tactics Board and view team analytics
• Run a program or a league on the app: link teams to a program and programs to a league; post to the whole group or to a staff channel; post team events with RSVPs and attendance; import a league's published schedule into a team's calendar
• Run a competition: divisions, regions and teams; fixtures and scores with corrections; region and overall standings with the competition's stored tie-break rules applied and every human step (a coin flip, a draw, a mini-game) named for the league to perform; playoff brackets seeded from the standings; certified eligibility rosters, game-day reports and, only where the league's rules define a division by weight, staff-only weigh-ins; an optional public standings page that shows teams and scores and never a person
• Run a training block: a coach's block with a baseline and a retest Measurement Day and a saved test battery, progress reports sent to families, milestone certificates, and program leaderboards
• Export data in CSV/JSON format
• Run a training program that is not a sport team - a gym, a strength-and-conditioning program or a private trainer - using the Training option's general speed, agility, power, strength and endurance battery

Free plan, paid plans, and programs: the app includes a permanent free plan, paid subscriptions, and complimentary programs such as the coach program, each described in Section 12.

Verified scores: a score may carry a Verified mark. Our servers decide it from how the score was recorded - by whom, on what occasion (a Measurement Day, an imported event, a documented protocol) and by what method - and from nothing else. The mark describes the recording, not the athlete: it is not a certification of ability, eligibility or achievement, and no coach, program, league or family may present it as one.

Beta and experimental features: we may label some features as beta, preview, or experimental. They are provided as-is for evaluation, may change or be withdrawn at any time, and may be less reliable than the rest of the app; the disclaimers in Sections 9 and 13 apply with particular force to them.

Third-party and licensed content: exercise videos, reference data (such as CDC growth references), and other content in the app may be licensed from third parties. Your use of it is limited to personal, non-commercial use within the app, and the licensor's rights are reserved.

3. Account Eligibility, Responsibilities & Minor Data Consent

Who Can Create an Account

• You must be at least 13 years old to create an account directly, OR
• You are a parent/guardian or coach adding athlete data on behalf of minors

Your Responsibilities

• Maintain the confidentiality of your account credentials
• Not share your account with others
• Ensure all athlete data you enter is accurate
• Comply with all applicable laws (including COPPA, FERPA, and state privacy laws)
• Promptly notify us of any unauthorized access

Minor Data & Parental Consent

If you add a minor under 13 to the app: You represent and warrant that you are the parent or legal guardian of that minor (or have obtained verifiable consent from the parent/guardian per the Privacy Policy, COPPA section). By entering the minor's data (DOB, sex, measurements, assessments), you provide verifiable parental consent for us to store their name, age, sex, and performance data; allow coaches on your team to view roster and assessment data; calculate CDC growth percentiles and developmental recommendations; provide exercise guidance and wellness resources; and comply with applicable child-privacy laws.

If you are a coach: You must obtain written or verifiable consent from the parent/guardian before adding their child's data. You are responsible for maintaining proof of such consent and providing it to us upon request.

One Person, One Account; Accurate Age

Each account is for one person; do not create an account for someone else except as a parent, guardian, or coach managing an athlete profile as these Terms allow. You represent that the age and date-of-birth information you provide for yourself and for any athlete is accurate. We may suspend or close accounts created with false age information, and we may ask for reasonable verification where the law or an app store requires it.

Coaches Are Independent — We Do Not Vet Them

Coaches, team administrators, and program or league staff use My Athlete as independent users. They are not our employees, agents, or contractors, and we do not screen, background-check, certify, license, or supervise them. Whether to join a coach's team, share an athlete's data with them, or follow their training guidance is your decision as a parent or guardian, made with the same care you would apply outside the app. Coaches represent that they comply with the athlete-safety policies of their organization and with laws governing adults working with minors. If a coach's conduct in the app concerns you, leave the team (which ends their access immediately), block or report them, and contact us at [email protected].

4. Assumption of Risk & Exercise Safety

Exercise is NOT Medical Advice

The Exercise Library contains educational demonstrations and coaching cues. This content is NOT:

• Medical advice, treatment, or diagnosis
• A substitute for qualified coaching or athletic training
• A replacement for consultation with a physician or healthcare professional
• Appropriate for anyone with injury, illness, or medical conditions without professional clearance

Your Acknowledgment of Risk

By using the Exercise Library or performing any assessment, you acknowledge and accept the inherent risks of physical activity, including but not limited to:

• Sprains, strains, fractures, and muscle tears
• Heat-related illness and dehydration
• Cardiovascular strain
• Other injury or loss of property

Required Safety Precautions

• Medical Clearance: Ensure the athlete has been cleared for physical activity by a qualified physician, especially with any prior injuries or medical conditions.
• Adult Supervision: All exercises must be performed under the supervision of a qualified coach, athletic trainer, or responsible adult (not alone).
• Age-Appropriateness: Review exercise content for suitability to the athlete's age, physical maturity, fitness level, and available equipment/space.
• Warm-Up: Precede all exercises with a proper warm-up (5–10 minutes).
• Stop if Pain: Discontinue immediately on sharp pain, dizziness, shortness of breath, chest discomfort, nausea, or any concerning symptom. Do NOT "push through" pain.
• Environmental Safety: Use appropriate equipment and ensure the training space is clear of hazards.

Do NOT Exercise — Contraindications

The athlete should not perform exercises or assessments without first obtaining medical clearance if they have:

• An acute injury, recent surgery, or are recovering from illness
• Severe or sharp pain, dizziness, fainting, or lightheadedness
• Chest pain, heart palpitations, or shortness of breath
• Fever, infection, or signs of concussion (headache, confusion, nausea, sensitivity to light)
• Any medical condition for which a physician has restricted physical activity

Parent / Guardian Responsibility for Minors

If a minor uses My Athlete, the parent or legal guardian is responsible for the minor's safety, including: providing or arranging adult supervision; ensuring the training environment and equipment are safe and age-appropriate; confirming the minor is medically cleared and free of contraindications; and ensuring the minor performs only exercises suited to their age, maturity, and ability. By allowing a minor to use the app, the parent/guardian accepts these responsibilities on the minor's behalf.

Assumption of Risk & Release

By using the Exercise Library, you and the parent/guardian of any minor using the app hereby:

• Assume all risks of injury, loss, or damage arising from exercise, assessments, or athletic activity
• Release and indemnify My Athlete LLC, its officers, employees, and affiliates from related claims, except to the extent prohibited by law or arising from our gross negligence, willful misconduct, or reckless conduct
• Acknowledge that My Athlete LLC is not liable for your misuse of exercise content, failure to obtain medical clearance, lack of adult supervision, or improper technique
• Confirm you have read and understood this Assumption of Risk

Georgia Law: This Assumption of Risk is governed by Georgia law and is intended to be enforceable to the maximum extent permitted by law. Nothing in this section limits any liability that cannot be limited or excluded under applicable law.

Annual Re-Consent

At each subscription renewal (or annually for free accounts), before first accessing the Exercise Library that period, you will be asked to re-affirm your acceptance of this Assumption of Risk.

5. Sensitive Health Data & Athlete Privacy

My Athlete collects date of birth, biological sex, and growth measurements (height, weight, BMI). These are sensitive data collected only for:

• Age-appropriate assessment recommendations
• CDC growth percentile calculations
• Age-appropriate developmental guidance during growth-sensitive windows
• General training-safety awareness and age-appropriate exercise guidance

If you prefer not to provide this data: Some app features will be unavailable. The app will notify you of these limits. Parents and coaches see only team-relevant data.

Optional Estimated Adult Height Range

My Athlete may offer an optional feature that estimates an athlete's possible adult-height range using the athlete's growth measurements, age, biological sex, publicly available CDC growth-reference data, and parent-entered biological parent heights. This feature is optional, parent/guardian-controlled, and may be disabled at any time.

The estimate is provided for general informational and educational purposes only. It is not a medical assessment, diagnosis, screening tool, growth evaluation, or guarantee of adult height. It does not determine whether an athlete's growth is normal, abnormal, delayed, advanced, or medically concerning. Many factors affect growth, and actual adult height may fall outside the estimated range. For individualized growth questions, consult a pediatrician or qualified healthcare professional.

Enhanced Growth Velocity

Enhanced Growth Velocity is an optional, informational and educational feature. It is not intended for medical use, diagnosis, screening, treatment, disease prevention, or use as a medical device. It uses measurements a parent or guardian enters to display recorded changes and annualized observed rates; My Athlete does not independently measure or examine the athlete. Annualized rates are mathematical estimates based on the difference between recorded sessions and the time between them; a rate from a short interval may magnify small differences caused by technique, equipment, posture, clothing, time of day, data-entry error, or ordinary variation. A measurement-quality label describes only the quality and consistency of the recorded information — it does not represent medical confidence or the athlete's actual biological-development rate.

Enhanced Growth Velocity does not diagnose, detect, or screen for a medical condition or growth disorder; determine whether growth is normal or abnormal; detect or predict peak height velocity, puberty, a growth spurt, or biological maturity; estimate Tanner stage; predict or identify injury risk; or determine whether an athlete is ready or eligible to train or compete. Do not rely on it as the sole basis for medical, health, safety, training-load, or participation decisions. Contact a pediatrician or other qualified healthcare professional with questions or concerns about an athlete's growth, development, weight, health, pain, or unexpected changes. You are responsible for following the displayed measurement instructions and entering information accurately, and you represent that you are the athlete's parent, legal guardian, or an adult otherwise authorized to manage their information.

6. Team Admin Responsibilities

If you are a coach or team administrator, you are responsible for:

• All athlete data you add to the app (accuracy, completeness, legal compliance)
• Obtaining parental consent before adding any minor's data (per COPPA; proof available upon request)
• Resolving any parental complaints, privacy requests, or legal claims related to athlete data you manage
• Ensuring exercise content is age-appropriate and used safely with proper supervision
• Communicating safety disclaimers and exercise precautions to athletes and parents
• Removing athlete data immediately upon parental request or account deletion
• Keeping your team's join code and coach-invite code to yourself and your active assistant coaches - the app hands them only to those roles - and sharing them only with the families and coaches who belong on the team

My Athlete LLC is not responsible for how Team Admins manage athlete data, administer teams, or use exercise content, and does not approve or endorse any team's coaching practices.

Program & League Staff (added September 16, 2026)

If you are the owner, director or staff of a program or a league on the app, you are additionally responsible for:

• The competition data you and your staff enter or certify (divisions, teams, fixtures, scores and their corrections, eligibility status, game-day reports) — its accuracy and its compliance with your league's own rules. The app computes standings and brackets from what you enter and performs no coin flip, draw or mini-game for you; your league's own record remains the official one.
• Having the authority, under your league's rules and with the families' knowledge, to record an athlete's name and jersey number on a certified roster, to record the residency outcome your certifier checked (an outcome and a short note — never an address), to file a game-day report that names an athlete, and — only where your rules define a division by weight — to record a weigh-in. A weigh-in stays with your staff and is never shown to families or coaches through the app.
• Certification photos: taking or keeping an athlete's certification photo only after the parent or guardian's separate written consent is in your hands, recording that consent in the app truthfully (its date), keeping the signed page, honouring a withdrawal at once, and never sharing the photo outside your league's staff. The app deletes the photo when the consent is withdrawn; you are responsible for any copy you made outside the app.
• The decision to publish a competition's public page (team names, schedule, scores, standings, brackets — never a person), and turning it off when it should no longer be public.
• Any league schedule you ask the app to read from your own website: you confirm the league may use its own published schedule and scores this way.
• Who you give staff roles to. A staff role sees what Section 7 of the Privacy Policy describes for that role, and your staff are bound by these Terms and by your athlete-safety policies.

Ending a Season & Coach Access

• While a season is active, a coach can view and record data for athletes on their active roster.
• When a season ends, the team is archived to “Past Seasons.” The coach keeps read-only access limited to that season — the historical roster and a report covering only the data recorded during that season’s dates. Coaches do not gain access to any data an athlete records before or after their time on that team.
• Parents and athletes can leave a team at any time from the Teams tab. Leaving immediately ends the coach’s access to that athlete’s data. The athlete’s full history always remains available in the family’s own account.

Athlete Safety & Communication

Coaches and staff must follow their organization's athlete-safety and abuse-prevention policies (including, where applicable, the U.S. Center for SafeSport code and state laws on adults communicating with minors). The app is designed to support those policies: there is no one-to-one private messaging; a post to a team or group is visible to the whole group including parents and guardians; a post a league or program addresses to a staff channel reaches only the adult staff in that role and never an athlete or a family; and a parent or athlete can leave a team at any time. Coaches must not use the app to arrange private contact with a minor outside these visible channels. We may suspend any account that we reasonably believe endangers a minor and may refer the matter to authorities.

7. Acceptable Use & Prohibited Activities

You agree not to:

• Use the app for any unlawful purpose or in violation of applicable laws
• Enter false, misleading, or inaccurate information
• Attempt to access other users' data without authorization
• Reverse engineer, decompile, disassemble, or create derivative works from the app
• Use the app to harass, bully, defame, threaten, or harm any individual
• Scrape, copy, or republish app data for commercial purposes
• Sublicense, resell, or share your account access
• Use automated bots or scrapers to access the app
• Upload illegal, obscene, defamatory, or infringing content
• Impersonate any person or misrepresent your relationship to an athlete or team
• Create multiple free accounts or families to evade free-plan limits, or move athletes between accounts for that purpose
• Upload or transmit malware, or interfere with the app's security, availability, or performance
• Use app content or data to train artificial-intelligence or machine-learning models, or extract it by automated means, without our written permission

Violation may result in account suspension or termination, and we may pursue legal action or report violations to law enforcement.

Community Messages & Comments (if feature enabled)

The Messages feature lets team coaches and program/league staff post updates, and lets team members (parents, guardians, and athlete account holders aged 13+) comment where commenting is enabled. By design there is no private direct messaging: a post and its comments are visible to the entire team, program, or league group it was posted to — including the parents and guardians in that group — or, when a league or program addresses a post to a staff channel, to every adult staff member in that role and to nobody else. Adults and minors are never placed in one-to-one private conversations, and no minor is ever in a staff channel.

When posting or commenting, you additionally agree not to:

• Post content that bullies, shames, or singles out any athlete, family, coach, or official
• Post another person's private information (addresses, phone numbers, medical details)
• Post sexual content, hate speech, threats, or content that endangers a minor
• Post spam, commercial solicitations, or recruiting content unrelated to your group

Moderation: team coaches and organization staff may remove any post or comment in their group, and My Athlete may remove content and suspend or terminate accounts that violate these rules. Reporting & blocking: every post and comment can be reported in-app; reports go to the group's staff, and our team also reviews reports within 24 hours. You can block another user to hide their posts and comments from your account. Objectionable content and abusive users may be removed or ejected at our discretion.

8. Intellectual Property

All content in My Athlete, including text, graphics, logos, assessment definitions, scoring algorithms, benchmark tables, exercise demonstrations, coaching cues, software, and the design of the app, is owned by My Athlete LLC or its licensors and protected by copyright, trademark, and other intellectual-property laws. Except as expressly permitted here, you may not copy, distribute, modify, publicly display, or create derivative works from any content.

Your License to Use the App

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the app on devices you own or control, for your own non-commercial family or coaching use. A coach may use the app to coach the teams they manage in it. All rights not expressly granted are reserved. This license ends when these Terms terminate.

Trademarks

"My Athlete", the MA mark, and our logos are trademarks of My Athlete LLC. You may not use them without our written permission, except to accurately describe that you use the app. Other names and marks belong to their owners; their appearance does not imply endorsement.

Feedback

If you send us ideas, suggestions, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation, and you confirm they do not contain anyone else's confidential information. We are under no obligation to use feedback.

Copyright Complaints (DMCA)

We respect intellectual-property rights and respond to notices of alleged infringement under the Digital Millennium Copyright Act. Our designated agent is registered with the U.S. Copyright Office (registration DMCA-1079806):

Copyright Agent, My Athlete LLC – 2500 Dallas Hwy, Ste 202-135, Marietta, GA 30064 – phone 763-447-1271 – email [email protected] (put "Copyright Notice" in the subject; email is the fastest route).

If you believe content in the app (including Community Content) infringes your copyright, send the agent a notice that includes: (1) identification of the copyrighted work; (2) identification and location of the material you claim is infringing; (3) your name, address, telephone number, and email; (4) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; (5) a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act for the owner; and (6) your physical or electronic signature. We may remove the material, notify the user who posted it, and terminate repeat infringers.

Counter-notice: if your content was removed and you believe that was a mistake or a misidentification, you may send the agent a counter-notice containing the elements required by 17 U.S.C. § 512(g)(3), including your consent to the jurisdiction of the federal court for your district (or, if outside the United States, for the Northern District of Georgia) and a statement under penalty of perjury. We will forward it to the complaining party and may restore the material in 10 to 14 business days unless they notify us that they have filed a court action.

9. Medical Disclaimer

My Athlete is not a medical device and does not provide medical advice. CDC growth percentiles, developmental recommendations, exercise demonstrations, nutrition guidance, and other health-related content are provided for general educational purposes only. They are not medical advice, treatment, diagnosis, or rehabilitation protocol.

Always consult a qualified physician, athletic trainer, or healthcare professional before:

• Beginning any new exercise or training program
• Making decisions about your child's health, nutrition, or development
• Returning to activity after injury or illness
• If you have any concerns about your child's growth or athletic development

No Guarantee of Results

My Athlete does not guarantee any specific results from use of the app, its assessments, or its exercise content — including but not limited to athletic improvement, strength or speed gains, body-composition changes, skill development, college-recruitment outcomes, or injury prevention. Results vary based on each athlete's individual characteristics, effort, genetics, lifestyle, nutrition, coaching, and other factors outside our control. Developmental benchmarks, percentiles, and "equivalent age" outputs are informational estimates, not predictions or promises.

Illustrative Marketing Content

Photos, videos, graphics, athlete scenes, app screens, charts, scores, and other promotional materials shown on our website, social media, advertisements, and other channels may be simulated, staged, stock-based, illustrative, or created or edited with generative-AI tools. They are provided for illustrative purposes only and may not depict actual My Athlete users, customers, athletes, coaches, teams, schools, events, results, or product outputs.

No Third-Party Endorsement

Unless expressly stated, any references to or depictions of sports, training environments, equipment, schools, teams, leagues, events, or other third-party names or brands in our marketing materials are for general illustrative purposes only and do not imply any sponsorship, affiliation, approval, or endorsement.

Citations to Health & Sports-Medicine Guidance

Some educational content in the app — including nutrition, recovery, sleep, and safety guidance — cites publicly available recommendations from health, pediatric, and sports-medicine organizations so you can see what our guidance is based on. Those citations are attributions of published guidance only.

• No affiliation: naming an organization does not mean it sponsors, endorses, approves, reviews, or is affiliated with My Athlete LLC or this app. No such organization has reviewed or approved our content unless we expressly say so.
• We summarize; the source governs: we paraphrase published recommendations in plain language for families. Summaries may simplify or omit detail, may not reflect the most recent update, and are not a substitute for the original publication. Where a source is cited, the original publication controls.
• Still not medical advice: citing a health organization does not make this content medical advice, diagnosis, treatment, or clearance to train or return to play. See the Exercise & Wellness disclaimer above, and consult your pediatrician or a qualified professional for anything specific to your athlete.

10. Data & Content Ownership

You retain ownership of athlete data you enter. By entering data, you grant My Athlete LLC a non-exclusive license — for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements — to:

• Store and display your data within the app
• Calculate metrics (percentiles, equivalent ages, grades)
• Use data to diagnose app bugs and improve performance

Coach-Created Content (Tactics Board)

Coaches retain ownership of play designs, formations, and other content created in the Tactics Board ("Coach Content"). By saving Coach Content to the app, you grant My Athlete LLC a non-exclusive license to store, display, and serve that content to you and members of your team for as long as the team or account exists. Coach Content is deleted when the associated team or account is deleted.

We may use de-identified and aggregated summaries of Coach Content (e.g., which formations are used most often across sports, aggregated without any coach or team identity) for product improvement purposes. We will never share identifiable Coach Content with third parties.

Community Content (Messages & Comments)

You retain ownership of posts and comments you write in the Messages feature ("Community Content"). By posting, you grant My Athlete LLC a non-exclusive license to store, display, and deliver that content to the team, program, or league group it was posted to (including by push notification and email), for as long as the content, group, or your account exists. Community Content can be deleted by you, removed by the group's staff or by us under the Acceptable Use rules in Section 7, and is deleted with the associated account or group.

We may also create and use de-identified or aggregated data that cannot reasonably identify any person for analytics and app improvement; this de-identified or aggregated data is not subject to the time limit above.

We will not sell, rent, or share personal data with third parties for marketing. You may request deletion of your data at any time via account Settings or by contacting [email protected].

Competition & Program Records (added September 16, 2026)

A league owns the competition data its staff enter (structure, fixtures, scores, eligibility rows, game-day reports, weigh-ins); a program owns its training blocks and the reports its coaches send. By entering it, the organization grants My Athlete LLC the same non-exclusive license as above to store, display and compute from it for the organization's staff, the teams and the families it concerns, for as long as the competition, team or account exists. While a league keeps a competition's public page switched on, it additionally grants us a license to publish that competition's team names, schedule, finalized scores, standings and brackets to anyone with the link. Standings, seedings and brackets are computed from the organization's data by the rules it stores; they are not our determination of any result, and the league's own record remains the official one.

Benchmark Contribution (Optional)

Where offered, a parent or guardian may opt an athlete into the benchmark contribution program described in the Privacy Policy. Under that permission you grant My Athlete LLC a perpetual, irrevocable license to use the athlete's de-identified assessment scores and test context to build and publish aggregate benchmark and percentile tables. The de-identified aggregate tables are ours; your athlete's underlying data remains yours, and withdrawing permission stops future use without affecting tables already built.

11. App Updates & Availability

We may release updates to improve performance, add features, and fix security vulnerabilities. To keep the app working properly and securely, you must install and/or allow these updates. If you decline or delay updates, we are not responsible for any resulting loss of functionality, security issues, or other consequences.

Although we aim for high availability, the app may occasionally be interrupted or unavailable due to maintenance, upgrades, emergency repairs, third-party service failures, or events beyond our control (force majeure). We are not liable for any loss arising from such interruptions.

Third-Party Services & Links

The app relies on third-party platforms and services (app stores, sign-in providers, hosting, email and push delivery) and may link to third-party websites or content. We do not control them and are not responsible for their availability, content, or practices; your use of them is governed by their own terms. A link is not an endorsement.

12. Subscriptions, Payments & Auto-Renewal

Free Plan

My Athlete includes a permanent free plan. It requires no payment method and does not expire. The free plan covers every athlete in your family (up to five), in any sport. It includes a limited number of assessment recordings and sessions, counted across the family; the most recent result for each assessment and, where available, the change since the previous session as a number; a limited number of growth measurements per athlete, of which the most recent are shown; and the assessment guides and the exercise library. The current limits are shown in the app. The record over time — session history, trend charts and the growth curve beyond the most recent measurements — is included with the paid plans.

When the included recordings or sessions are used, your account becomes read-only for new assessment recording. Nothing you have recorded is deleted. Data the free plan does not display is retained in your account and becomes visible again when you upgrade.

Free plan changes: we may adjust what the free plan includes (for example the number of included recordings) with at least 30 days' notice in-app or by email. Data you have already recorded is never deleted because of a plan change; it is retained in your account and becomes visible again when you upgrade.

Free Trials & Auto-Renew

Where the the Apple App Store or Google Play offers an introductory free trial on a paid plan, the trial is provided by that store and requires a valid payment method on your store account. Not all plans, regions or accounts are eligible for a trial. If a trial applies and you do not cancel before it ends, your paid subscription begins automatically at the then-current price.

Required Affirmative Consent

YOU ACKNOWLEDGE AND AGREE THAT WE MAY CHARGE YOUR PAYMENT METHOD PERIODICALLY (E.G., MONTHLY OR ANNUALLY) AT THE THEN-CURRENT PLAN PRICE, WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU CANCEL THIS AUTHORIZATION OR YOUR SUBSCRIPTION.

Pricing & Changes

• All prices are in U.S. Dollars unless otherwise stated
• We may change plan prices, with at least 30 days' notice by email
• Price changes take effect on your next billing date
• You may cancel before the price change takes effect

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period; you keep paid features until then.

• Subscriptions are purchased and billed through the Apple App Store or Google Play, so they are cancelled in that store: on an iPhone or iPad, open Settings, tap your name, tap Subscriptions, choose My Athlete, and tap Cancel; on Android, open the Play Store app, tap your profile, tap Payments & subscriptions, then Subscriptions, choose My Athlete, and tap Cancel. Deleting the app does not cancel a subscription.
• Need help? Email [email protected] with your account email. The store, not My Athlete, controls the billing relationship, so cancellation has to be done there; we will point you to the right setting the same business day.

Refunds & Non-Refundable Payments

All subscription fees are non-refundable. We do not issue refunds for early cancellation, mid-period cancellation, or any other reason. Refunds for app-store purchases are handled by Apple and Google under their respective store policies. Disputes about charges must be reported to us within 30 days. We will investigate and issue credits if charges were made in error.

Billing Information

Subscriptions are purchased through the Apple App Store or Google Play, which manage your payment method and billing relationship under their own terms. We do not collect or store your card number, expiration date, or billing address. RevenueCat manages subscription-entitlement information on our behalf and does not store card data. Apple and Google subscriptions auto-renew until canceled through your Apple App Store or Google Play account. The Program Plan for organizations is the one exception: it is paid by card on our website through Stripe, which manages the card details under its own terms, and it does not auto-renew.

Renewal Reminders, Consent Records & Taxes

Your express consent to the automatic-renewal terms is collected by the app store at the moment of purchase, and the store keeps the record of it; the store also sends renewal reminders and price-change notices as required by law. Prices shown may exclude applicable taxes, which the store calculates and collects at checkout.

Chargebacks & Disputed Charges

If you dispute a charge with your bank or card issuer instead of contacting us or the store, the store may revoke the subscription and we may suspend paid features until the dispute is resolved. Nothing you have recorded is deleted because of a billing dispute.

Program Plan (Organizations)

An organization — a program, facility, club, or league — may buy a Program Plan: one annual payment that covers its staff and coaches with the Team plan and the families of every athlete on its approved rosters with the Pro plan, so no covered family is asked to buy anything. The plan is sold in bands by the number of approved athletes across the organization: Starter, up to 25 athletes, $599 per year; Program, up to 75 athletes, $1,199 per year; Academy, up to 200 athletes, $2,399 per year; larger or multi-location organizations are quoted. The plan is annual and prepaid, billed by card outside the app stores through our payment processor (Stripe), and activated within one business day of payment. It is refundable in full within 30 days of payment and non-refundable after that. The Program Plan does not auto-renew: it ends on its end date unless the organization buys a new term.

Coverage follows the roster. A family's coverage begins when its athlete is approved on the organization's roster and ends 30 days after the athlete is removed from it, or when the plan ends, whichever comes first. Coverage is for athletes genuinely enrolled with the organization; we may review, adjust, or end coverage that does not reflect genuine enrollment, on the same terms as the Promotional & Complimentary Access clause below. A family that already pays for Pro keeps that subscription until its renewal date — we do not refund it — and may turn off auto-renew through the App Store or Google Play at any time. When coverage ends, nothing you recorded is deleted: the account moves to the free plan, every result remains yours, and paid plans remain available at standard pricing.

Promotional & Complimentary Access (Coach Program & Similar Offers)

From time to time we offer complimentary or discounted access to paid features — for example, the coach program, season passes, partner offers, and pilot programs. These programs exist to keep My Athlete free where it creates real value for real families, and they are offered at our discretion. We may set, change, or update each program's qualification requirements, benefits, and duration, and we may review, suspend, adjust, or end a program or an individual grant at any time — including where participation does not reflect genuine, active family use, or where a program is no longer sustainable for us to offer. Complimentary access is not a purchased subscription and creates no entitlement to future free access. If a grant ends, nothing you recorded is taken away: your account, rosters, teams, and every result remain yours; your account moves to the free plan; and paid plans remain available at standard pricing. Where practicable, we will give reasonable notice before ending a grant.

13. Limitation of Liability & Disclaimer of Warranties

AS-IS Disclaimer

MY ATHLETE IS PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MY ATHLETE LLC IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE APP, INCLUDING WITHOUT LIMITATION DAMAGES FOR:

• Loss of data, privacy, or profits
• Inaccurate calculations, percentiles, or recommendations
• Service interruptions or downtime
• Injury arising from exercise or activity performed using the app
• Misuse of athlete data or assessment information
• Third-party actions or conduct

Some jurisdictions do not allow the exclusion of liability for certain damages; to the extent applicable, our liability is limited to the greatest extent permitted by law.

Aggregate Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF MY ATHLETE LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND AFFILIATES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US$100) OR (B) THE TOTAL AMOUNT YOU PAID TO MY ATHLETE LLC FOR THE APP IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS ARE A FUNDAMENTAL BASIS OF THE BARGAIN BETWEEN YOU AND US.

What These Limits Do Not Cover

Nothing in these Terms excludes or limits liability for death or personal injury caused by our gross negligence or willful misconduct, for fraud, or for any other liability that cannot be excluded or limited under applicable law. Some jurisdictions do not allow the exclusion of implied warranties or of certain damages; in those jurisdictions our liability is limited to the greatest extent the law permits, and the rest of these Terms remains in effect.

No Backup Service

My Athlete is not a backup service. Do NOT rely solely on My Athlete to store important data. We are not liable for loss of athlete data, account information, or any other content stored in the app.

14. Indemnification

You agree to indemnify, defend, and hold harmless My Athlete LLC, its officers, members, employees, contractors, licensors, and affiliates from any third-party claims, damages, fines, penalties, and costs (including reasonable attorneys' fees) arising from:

• Your violation of these Terms or of applicable law
• Your misuse of athlete data, exercise content, or another user's information
• Injury to any person arising from your use of exercise content without proper medical clearance, supervision, or safety precautions
• Claims by parents, guardians, or athletes regarding data you entered or managed, including any failure to obtain required consent
• Content you post in Messages or elsewhere in the app
• Your coaching, team administration, or other activities conducted with the app

We will notify you promptly of any such claim and may, at our option, control its defense and settlement at your expense; you will cooperate reasonably and may not settle a claim in a way that admits fault on our behalf without our written consent. This obligation does not apply to the extent a claim arises from our own gross negligence or willful misconduct.

15. FERPA & School-Affiliated Use

If you use My Athlete to track a school-affiliated team:

• My Athlete is not a "School Official": We do not maintain education records on behalf of your school. Data is parent-owned and managed.
• FERPA Compliance: FERPA does not restrict My Athlete's use if parents consent. If your school policy prohibits non-approved tools, consult your administration first.
• Data Ownership: Parents retain ownership and can delete data or revoke coach access anytime, regardless of school involvement.
• School Addendum Available: If your school requires a Data Processing Agreement (DPA), contact [email protected]. We can provide one at no cost.

16. Termination & Account Deletion

By you: You may delete your account at any time in Settings or by contacting [email protected]. Export your data first if you want a copy; upon deletion, all athlete data will be removed within 30 days as described in the Privacy Policy.

By us: We may suspend or terminate your account, or restrict features, at any time if we reasonably believe you have violated these Terms, if required by law or by an app store, for non-payment, to protect the safety of a minor or any user, or, with at least 30 days' notice, for any other reason. Where we terminate without cause and you have a paid subscription, we will help you obtain a refund of the unused portion from the store to the extent its policies allow.

Effect of Termination

On termination your license to use the app ends, your access stops, and we delete your data on the schedule in the Privacy Policy. Sections that by their nature should survive, including Sections 4, 8, 10, 13, 14, 17, and 20, survive termination. Complimentary program grants end with the account.

17. Dispute Resolution & Arbitration

Governing Law

These Terms and any dispute between you and My Athlete LLC are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, and by the Federal Arbitration Act (9 U.S.C. § 1 et seq.), which governs the interpretation and enforcement of this Section 17. This choice of law does not deprive you of protections that the law of your state of residence gives you and does not allow you to waive.

Step 1: Talk to Us First (Informal Resolution)

Before starting an arbitration or lawsuit, the party with the dispute must send the other a written Notice of Dispute. Send yours to [email protected] with "Notice of Dispute" in the subject (or by mail to any mailing address listed in Section 21); we will send ours to your account email. The notice must include your name, account email, a description of the dispute, and the relief you want. For 60 days after the notice both sides will try in good faith to resolve the dispute, including by a phone or video conference if either side asks for one (if you are represented by counsel, you must personally attend). Any statute of limitations is tolled during this period. A court or arbitrator may dismiss a claim that skips this step.

Step 2: Binding Individual Arbitration

If the dispute is not resolved within 60 days, it shall be resolved exclusively by final and binding arbitration before a single neutral arbitrator administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (and, where applicable, its Mass Arbitration Supplementary Rules) in effect when the arbitration begins, except as modified here. The AAA rules are available at adr.org. If the AAA is unavailable or declines to administer, the parties will agree on another established arbitration provider, or a court will appoint one. The arbitrator has the same authority to award individual relief that a court would, must follow these Terms and applicable law, and will issue a reasoned written decision. Judgment on the award may be entered in any court of competent jurisdiction.

• Fees: Filing, administrative, and arbitrator fees are allocated under the AAA Consumer Arbitration Rules and fee schedule. If your claim is for US$10,000 or less, we will pay all arbitration fees beyond the consumer filing fee unless the arbitrator finds the claim frivolous. Each side pays its own attorneys' fees unless the arbitrator awards them under applicable law.
• Where and how: Hearings, if any, take place in the county where you live or by video or telephone at your election. Claims of US$25,000 or less are decided on written submissions unless the arbitrator or either party requests a hearing.
• Who decides what: The arbitrator decides all questions about the interpretation, applicability, enforceability, and scope of this arbitration agreement, except that a court decides (a) whether the class-action waiver below is enforceable and (b) any dispute about the opt-out right.
• Confidentiality: The arbitration is confidential, except as needed to enforce an award or as required by law. Nothing prevents you from reporting a concern to a government agency.

Exceptions

Either party may (1) bring an individual claim in small-claims court in the county of your residence for disputes within that court's limits, provided the claim stays there; (2) seek injunctive or other equitable relief in court to stop unauthorized use or abuse of the app or infringement of intellectual-property rights; and (3) where applicable law requires, seek public injunctive relief in court after the arbitrator has decided the individual claims.

Class Action & Jury Trial Waiver

YOU AND MY ATHLETE LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING, EXCEPT AS THE BATCHING PROCEDURE BELOW PROVIDES. BY AGREEING TO ARBITRATE, EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL. If the class-action waiver is found unenforceable as to a particular claim or request for relief, then that claim or request, and only that one, shall be severed and heard in court, stayed until the individual arbitration of all other claims is complete; the waiver applies in full to everything else.

Batching of Similar Claims (Mass Arbitration)

If 25 or more arbitration demands raising similar claims are filed against us by or with the assistance of the same law firm or coordinated counsel within 90 days, the parties agree that the AAA will administer them in batches of no more than 10 demands, selected in alternating turns by each side, with each batch assigned its own arbitrator and treated as a single arbitration for fee purposes. After the first batch is decided, the parties will participate in a global mediation for 60 days before further batches proceed. Statutes of limitations are tolled from the filing of the demands until the batching process ends. This procedure is intended to provide efficient, fair individual resolution and is not an agreement to class or consolidated proceedings. If a court finds it unenforceable, the affected demands proceed under the AAA's applicable rules.

Your Right to Opt Out

You may reject this arbitration agreement by emailing [email protected] with "Arbitration Opt-Out" in the subject within 30 days after you first accept these Terms (or, for a parent or guardian, within 30 days after you first accept on a minor's behalf). Include your name and account email. Opting out does not affect any other part of these Terms and does not affect a prior arbitration agreement you may have accepted. If you opt out, disputes will be resolved exclusively in the state or federal courts located in the State of Georgia, and you consent to their personal jurisdiction, except that the class-action and jury-trial waivers do not apply to opted-out users where the law prohibits them.

Parents, Guardians & Minors

A parent or guardian who accepts these Terms does so for themselves and on behalf of each minor athlete they manage or permit to use the app, and agrees that claims arising from the minor's use of the app are subject to this Section 17 to the fullest extent the law allows.

Time Limit on Claims

To the extent permitted by law, any claim arising out of or related to these Terms or the app must be commenced within one (1) year after the cause of action accrues (with the informal-resolution period tolled); otherwise it is permanently barred.

Changes to This Section

If we materially change this Section 17 after you accept it, you may reject the change by emailing us within 30 days of notice, in which case the version you last accepted continues to govern; a change never applies to a dispute for which a Notice of Dispute has already been sent.

Court Proceedings

Any dispute that is not subject to arbitration (including because you opted out, or a court has found this Section unenforceable in part) shall be brought exclusively in the state or federal courts located in the State of Georgia, and the parties consent to their jurisdiction and venue, except for small-claims matters and where the law requires a different forum.

18. App Store & Platform Provider Terms

You may download the app through the Apple App Store or Google Play (each a "Platform Provider"). These Terms are between you and My Athlete LLC only, not the Platform Provider, and the Platform Provider has no obligation to provide maintenance or support for the app.

• Apple: Apple's Licensed Application End User License Agreement (the "Standard EULA") applies to your license of the iOS app; where these Terms give you fewer rights than the Standard EULA, the Standard EULA controls for that license, and these Terms govern everything else. Apple is not responsible for the app or its content, for addressing any claim relating to the app (including product-liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer-protection claims), or for investigating or defending any third-party claim that the app infringes intellectual-property rights. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• Google: your download and any purchase through Google Play are also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the app.

You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties. You must comply with any applicable third-party terms (for example your wireless carrier's data terms) when using the app.

19. Changes to These Terms

We may update these Terms from time to time. We will post the updated version in the app and on our website and update the "Last updated" date. For material changes, especially those affecting exercise safety, minors, consent, payment, liability, or dispute resolution, we will give at least 30 days' notice by email or in-app before the change takes effect, and you may reject a change to Section 17 as described there. Your continued use of the app after a change takes effect constitutes acceptance of the updated Terms; if you do not agree, stop using the app and delete your account before the effective date. Earlier versions are available on request.

20. General Terms

Entire Agreement: These Terms, together with our Privacy Policy and any other posted policies or program terms, constitute the complete and exclusive agreement between you and My Athlete LLC regarding the app and supersede all prior agreements and understandings.

Severability: If any provision is found unenforceable, it shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect, except as Section 17 provides for the class-action waiver.

Assignment: You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms to an affiliate or to a successor in a merger, acquisition, or sale of assets, subject to the Privacy Policy's commitments about business transfers.

No Waiver: Our failure to enforce any provision is not a waiver of our right to do so later. Waivers must be in writing.

Force Majeure: We are not liable for any delay or failure caused by events beyond our reasonable control, including natural disasters, epidemics, war, terrorism, labor disputes, internet or utility failures, app-store or hosting-provider outages, or government action.

Notices: We may give you notice in the app, by email to your account address, or by posting on our website. Notices to us go to [email protected] or to any mailing address listed in Section 21.

Relationship: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us, or between us and any coach or organization.

Export & Sanctions: The app is subject to U.S. export-control and sanctions laws; you agree to comply with them and not to use the app where it is prohibited.

Survival: Provisions that by their nature should survive termination do so, as listed in Section 16.

Headings & Interpretation: Headings are for convenience only. "Including" means "including without limitation." These Terms are written in English; any translation is for convenience and the English version controls.

California Residents: Under California Civil Code § 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. The app is provided by My Athlete LLC; our contact details are in Section 21.

21. Contact Us

Questions about these Terms, notices of dispute, arbitration opt-outs, and copyright notices:

My Athlete LLC

Email: [email protected]

Mailing address: 2500 Dallas Hwy, Ste 202-135, Marietta, GA 30064, USA